Advisor – Road, Workshop and Technical

  • Day shift – weekdays
  • Possibility of Friday afternoon off (1 of 2)
  • Comprehensive Group Insurance Program
  • Employer's contribution to the pension plan

 

Since 2002, Cisolift Distribution Inc, expert in aerial work platform sales and repair, is recognized for the quality of its services and the expertise of its team.

 

In fast growth, we are looking for passionate and motivated people to join a committed team, which helps each other and makes life enjoyable.

 

Our philosophy: Collaboration, Innovation in ideas and ways of doing things, Security, staying on the lookout for Opportunities, building Links of trust, being able to count on everyone's Involvement, without neglecting having Fun at work and being Tolerant and respectful towards each other.

 

 

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Duties and responsibilities

  • Receive and respond to customer calls regarding service requests;
  • Ensure optimal customer service through telephone technical support in order to act as a resource person to solve the various mechanical, hydraulic and electrical problems of the equipment;
  • Plan works and projects according to priorities and availability (parts and labor);
  • Ensure business development with the aim of promoting the company and ensuring its growth;
  • Open and manage work orders, including invoicing;
  • Work in collaboration with the sales team to ensure excellent after-sales service;
  • Manage and optimize technicians' schedules;
  • Support and supervise technicians on the road and in the workshop;
  • Manage the fleet of mobile units (maintenance and repairs);
  • Collaborate in the management of the warranties of the various manufacturers.

Requirements

  • Good knowledge of mechanics, hydraulics or electromechanics of automated systems;
  • Significant experience in similar functions;
  • Being bilingual (English – French) is an asset;
  • Stimulate through challenges and the search for solutions;
  • A good command of IT and management tools;
  • Excellent priority management;
  • Ability to visualize equipment and a situation without having the machine in front of you;
  • Skilled communicator and mobilizing leadership;
  • Good ability to manage multiple files simultaneously;
  • Good judgment, ability to read one's environment and a spirit of synthesis;
  • Have a positive attitude, be open to change, be committed and have a good team spirit.

Salary and benefits

Competitive salary

Benefits

  • A pleasant work environment with a good spirit of camaraderie, with a management style based on respect, trust and collaboration;
  • Dental insurance, long-term disability and even a health account, all at the expense of the employer after 3 months;
  • Health insurance paid at 50% by the employer;
  • An employer contribution to the pension plan that enhances the salary offer after 3 months;
  • A clean, healthy and safe work environment;
  • Clothing provided;
  • Ongoing training;
  • Opportunities for advancement in a context of growth and expansion.

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